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Delivery, countrywide.
Orders are packed in Kampala and sent out across Uganda. Orders placed before 15:00 are dispatched the same working day.
Same day
Kampala, for orders placed before 15:00
1 to 2 days
Wakiso and Entebbe
2 to 4 days
Upcountry, by courier
Delivery areas and charges
We deliver to every district in Uganda. Kampala, Wakiso and Entebbe are covered by our own riders, and everywhere else goes through a courier partner. The exact charge for your area is shown at checkout before you pay.
| Area | Timing |
|---|---|
| Kampala delivery | Same or next day |
| Wakiso delivery | 1 to 2 working days |
| Entebbe delivery | 1 to 2 working days |
| Upcountry courier | 2 to 4 working days |
| Pick up in Kampala | Ready within 24 hours, free |
How delivery works
You place your order and receive an email confirmation with your order number. We confirm stock and payment, pack your order and message you when it is on its way. Our rider or the courier calls the number on your order when they arrive.
Please use a phone number that will be reachable on the day, and add a landmark to your address. Landmarks are far more useful to a rider than a street name.
Missed deliveries
If we cannot reach you, the rider will try again the same day and we will call to arrange a new time. After two failed attempts we hold the order for collection and contact you.
Packaging
Orders are packed in plain, unbranded outer packaging. Glass bottles are wrapped individually. If anything arrives damaged, photograph it and contact us within 48 hours and we will replace it.